The National Cyber Crime Investigation Agency (NCCIA) has conducted an operation against a Karachi-based call centre allegedly involved in a coordinated financial scam targeting foreign clients. The agency carried out the raid at a call centre located at Shahrah-e-Faisal Business Avenue in Karachi, where officials detained 27 suspects during the operation. The group reportedly includes four Afghan nationals, and authorities have registered a First Information Report (FIR) formally naming all 27 individuals as part of the ongoing investigation.
According to NCCIA officials, the call centre was being used to contact foreign individuals by presenting the operators as representatives of US-based banks and debt settlement professionals. The suspects allegedly used spoofing diallers and prepared scripts to communicate with potential victims and convince them to transfer money through unauthorised channels. Investigators said the operation involved a structured setup where different individuals were assigned roles, including management, agents, and operational staff. During the action, officials identified the alleged business owners associated with the call centre as Ali Siddique, also known as Medi, Fawad Ahmad, and Farooq. Authorities detained individuals from different levels of the organisation as part of the investigation process.
During the raid, NCCIA officials recovered various digital devices and documents from the premises. The seized material included laptops, mobile phones, and other electronic equipment that may provide further details about the activities carried out from the location. Investigators also discovered sensitive information stored within the systems, including social security numbers belonging to foreign nationals, compromised bank account details, and credit and debit card information. The agency stated that the recovered data was allegedly used to facilitate fraudulent transactions and target individuals outside Pakistan. The collected evidence is expected to assist investigators in determining the scale of the operation and identifying any additional individuals or networks connected to the activity.
Following the operation, NCCIA has continued its investigation by securing relevant financial records and transferring the confiscated digital evidence to a forensic laboratory for technical analysis. Experts will examine the recovered devices and data to gather additional information regarding the methods used, possible victims, and the broader scope of the reported activity. Cybercrime authorities have continued increasing monitoring of digital fraud operations as online scams and call centre-based schemes remain a concern for individuals and organisations globally. The forensic review and further investigation will determine the next steps in the case based on the evidence collected during the operation.
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