Director General National Cyber Crime Investigation Agency, Syed Ali Nasir Rizvi, has directed officials to intensify action against illegal call centers involved in financial fraud, online scams and other cyber related offences during a high level meeting held in Islamabad. The meeting was attended by Additional Director Islamabad Muhammad Shoaib Khan, where senior officials reviewed the progress of ongoing operations and discussed measures to make enforcement activities more effective and result oriented. According to an NCCIA official, the agency is focused on strengthening its response against organized networks operating illegal call centers and ensuring that investigations are supported by credible evidence. The DG emphasized that protecting citizens from financial fraud and digital deception remains one of NCCIA’s core responsibilities and instructed officers to enhance operational coordination while accelerating action against individuals and groups found involved in unlawful activities.
During the meeting, Rizvi directed officers to identify illegal call centers through comprehensive investigations and proceed with legal action wherever sufficient evidence is available. He instructed officials to ensure that enforcement efforts are carried out without discrimination and that every case is handled in accordance with the applicable legal framework. The DG also stressed the importance of improving the effectiveness of current investigations so that ongoing operations produce measurable results. Officials were instructed to strengthen coordination among investigation teams, respond promptly to complaints received from the public and continue pursuing active cases until they reach their logical legal conclusion. He noted that timely investigations and effective legal proceedings are essential to reducing financial fraud and limiting the impact of online scams targeting citizens across the country.
Rizvi further highlighted the importance of adopting a coordinated strategy across relevant departments to improve the agency’s ability to detect and disrupt illegal call center operations. He said that stronger collaboration between investigation teams would help improve case development and support more effective enforcement measures against networks involved in financial deception and other cyber related offences. Public complaints were described as a valuable source of information for ongoing investigations, and officers were instructed to ensure that reports received from citizens are handled without unnecessary delay. The meeting also reviewed existing enforcement efforts and examined ways to improve operational efficiency while maintaining a consistent focus on protecting individuals from online fraud schemes and other forms of cyber enabled crime.
In a video message, Director General Syed Ali Nasir Rizvi reaffirmed NCCIA’s commitment to continuing action against illegal call center networks engaged in activities that cause financial and digital harm to citizens. He stated that enforcement operations would continue without discrimination and that no network involved in fraudulent or unlawful activities would be allowed to continue operating. Rizvi added that the agency remains committed to eliminating illegal call center operations through sustained investigations, coordinated enforcement and appropriate legal action. The latest directives reflect NCCIA’s ongoing efforts to strengthen its operational response against cybercrime, enhance public protection and ensure that individuals responsible for illegal digital activities are dealt with through the legal process in accordance with the law.
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